Privacy Policy

How Dzeta Online Handles Your Information

This page explains what data we collect when you browse the catalog, contact a maker, or send us a message. It also describes your rights and how to reach us with privacy-related requests. We keep this information plain and specific, without hidden clauses or misleading promises.

Last updated: 15 January 2025

1. Data We Collect

When you use the site, we process the following categories of information:

  • Form data: your name, email address, phone number, and the content of any message you send through our contact forms.
  • Technical data: browser type, device type, operating system, and basic usage events such as pages visited and time spent on the site.
  • Analytics data: aggregated information about how visitors navigate the catalog, which we use to improve layout and content.

2. Cookies and Tracking

We use a small set of cookies to keep the site functional and to understand general usage patterns. These include session cookies for basic site operation and analytics cookies that help us see which pages are most useful. We do not use cookies for advertising or for building profiles about individual visitors.

3. How We Use Your Data

We process personal data for these purposes:

  • To respond to your inquiries and connect you with featured makers.
  • To maintain and improve the catalog's performance and usability.
  • To comply with legal obligations and to protect the site from misuse.

We do not sell your personal data. We do not use it for automated decision-making or for any purpose that would be considered misleading under applicable law.

4. Storage and Third-Party Processors

Your data is stored on secure servers operated by our hosting provider. We may share limited data with service providers who help us run the site, including hosting, analytics, and email or form processing services. These providers are contractually obligated to protect your data and may only process it on our instructions.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data. You may also withdraw consent for processing at any time, or object to processing based on legitimate interests. To exercise any of these rights, contact us using the details below. We respond to all verified requests within 30 days.

6. Transparency and Accuracy

Dzeta Online is an independent digital catalog. We do not claim official affiliation with any government body, certification authority, or brand beyond the makers we feature. Product descriptions reflect the information provided by each studio, and we do not guarantee specific outcomes, availability, or delivery times. We do not use fake urgency, fabricated endorsements, or misleading claims to encourage purchases.

7. Contact Us

For privacy-related questions, data requests, or to report a concern, please reach out:

586 Xulu Junction
Thatotown, GP 2635
Phone: +27(33)7997490
Email: info@dzetaonline.com
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